Order & Payment
Order
Our book can be ordered directly from us. Please send your order via email to [insert email address] or pay conveniently via PayPal (see below).
Please always provide:
After receiving your order, you will receive a confirmation email with shipping information. The shipment will be sent after payment has been received.
Prices
The regular price is €29.00 (including VAT) per copy. The prices valid at the time of the order apply. Discounts or special offers can be arranged individually.
Shipping & Delivery
Shipping is available within Germany and the European Union. Shipments to other countries (e.g., the USA) can be arranged individually.
Shipping costs depend on the number and weight of the ordered books and will be communicated to you before payment. Within Germany, shipping costs usually are €4.50 including paypal-fees. Delivery takes 3–5 business days after payment has been received unless otherwise agreed.
Payment via PayPal
You can conveniently pay via PayPal. Our PayPal link is: [https://paypal.me/YourName] (please adjust).
Please include the following information in the PayPal message:
After payment is received, you will get a confirmation email. Shipping will take place within 3–5 business days after payment has been received.
PayPal Information
For payment processing, personal data will be transmitted to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg. PayPal may conduct a credit check. Further information can be found in PayPal’s privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Contract Conclusion
A purchase contract is only concluded when we confirm your order by email. Until this confirmation, no claim to delivery exists.
Cancellation Policy / Right of Withdrawal
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day you, or a third party designated by you (who is not the carrier), take possession of the goods.
To exercise your right of withdrawal, you must inform us [insert name, address, email] of your decision to withdraw from this contract by an unequivocal statement (e.g., by email).
You may use the following model withdrawal form, but it is not mandatory.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments received, including delivery costs (except for additional costs arising if you chose a different type of delivery than the standard delivery offered), without undue delay and at the latest within 14 days from the day on which we are informed of your withdrawal. We will use the same means of payment for reimbursement as you used for the original transaction, unless explicitly agreed otherwise.
You must return the goods promptly and no later than 14 days from the day you notify us of your withdrawal. The direct costs of returning the goods shall be borne by you.
Model Withdrawal Form
To [insert name and address/email]
I hereby withdraw from the contract concluded by me for the purchase of the following book:
Book title:
Ordered on:
Received on:
Name consumer:
Adress comsumer:
Date / Signature (only if submitted on paper):
Privacy
Your personal data is used solely for processing your order. Data will only be shared with third parties if required for payment processing (e.g., PayPal) or shipping. Further information can be found in our [Privacy Policy].
Online Dispute Resolution
The EU Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Contact Organiser
Völcker & Völcker GbR
3D Pioneers Challenge
Fronhof 2/1
70378 Stuttgart
info@3dpc.io
www.3dpc.io
Tel: +49 (0) 711 658 44 99